Last updated 1.6.2022
Agreement to Terms
This Website is owned and operated by Repair Bull. The following describes the terms and conditions that apply to your interaction with www.repairbull.co (“Website”). The following terms, conditions, and notices govern your access to and use of this Website, as well as the products and services accessible through it (collectively, the “Services”) (the “Terms of Service”). By accessing and using the Services, you agree to all of the Terms of Service, as they may be modified from time to time by us. You should check this page frequently to ensure that you are aware of any changes we make to the Terms of Service.
We shall not be responsible if this Website is inaccessible at any time or for any period for any reason. At times, we may limit access to portions or the entirety of this Website.
This Website may contain links to other websites maintained by parties other than Repair Bull (the “Linked Sites”). Repair Bull has no control over the Linked Sites and disclaims all responsibility and liability for them, as well as any loss or damage incurred as a result of your use of them. Your use of the Linked Sites is subject to the terms of service and privacy policies applicable to each such site.
Repair Bull’s material is provided for informative reasons only and does not represent technical advice regarding your car.
You must not make unauthorized use of this Website.
You are not going to:
- engage or assist in the commission of a criminal offense;
- transmit or disseminate a virus, trojan, worm, logic bomb, or any other type of malicious, technologically dangerous, confidential, or offensive or obscene content;
- unauthorized access to any part of the Service;
- corrupt data;
- annoy other users;
- infringe on the property rights of another individual;
- transmit unwanted advertising or promotional material, dubbed “spam”; or
- make any effort to impair the performance or functioning of any computer facilities on this Website or those accessed via it.
Breaching this clause is a criminal act, and Repair Bull will report any such violation to the appropriate law enforcement authorities and provide them with your identification.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material as a result of your use of this Website or your downloading of any material posted on it, or on any website to which it is linked.
Intellectual Property, Software and Content
The intellectual property rights in any software and material (including photographic pictures) made accessible to you on or via this Website are retained by Repair Bull or its licensees and are protected by copyright laws and treaties in every country. Repair Bull and its licensors reserve all such rights. You may download, print, and display the provided content exclusively for your own use. You are not authorized to publish, alter, distribute, or otherwise reproduce in any manner any of the content or copies of the material given to you or appearing on this Website, nor are you entitled to use any such content in conjunction with any business or commercial operation.
Repair Bull is an automobile repair service platform where Technicians may quote projects and promote their services, while customers can sign up and submit work requests to obtain quotations. The client and Technician can then share data.
Users Request a quotation and obtain estimates from qualified Technicians in your region, or browse through our network of verified Technicians and request a quote from the Technician that best meets your needs.
Repair Bull has established a network of third-party Technicians in Australia that are skilled in servicing and repairing automobiles.
Repair Bull is neither a party to nor liable for any service or repair work given to you by a Technician.
Repair Bull will not become involved in any issues between you and Technicians.
Repair Bull is not accountable in any manner for any service provided or failed to provide by any Technician.
To contract with Repair Bull, you must be at least 18 years old and have a valid credit or debit card issued by a bank that Repair Bull accepts. Repair Bull has the right to deny any request you make. When you place an order, you represent and warrant that all information you supply to us is true and correct, that you are the authorized user of the credit or debit card used to place the purchase, and that the card has sufficient funds to cover the transaction.
You should correctly complete a booking request form on our Website, which will include your personal contact and other information, as well as facts about your vehicle, including (but not limited to) the following:
- registration number of the car;
- planned service intervals as shown in the manufacturer’s log book and/or odometer reading on the vehicle; and chosen location postcode;
- choose the desired (Service) from the available options;
- choose a Technician; and
- choosing a desired day and hour for service at the chosen Technician.
Terms of Services
Repair Bull will not charge the service seeker a booking fee and will charge the technician a percentage of the transaction. If a Technician accepts your scheduling request, Repair Bull will email you to confirm the booking.
If there are any concerns with your suggested booking with the Technician, Repair Bull may, at its option, work with both the Technician and you to resolve them. You acknowledge that not all booking requests made through our service will be fulfilled.
Repair Bull makes no promise that the Technician will honor a booking, and in this case, you should take up the problem with the Technician.
A booking made through our service establishes a legal contract between you and the Technician. The Technician will perform the services specified in the reservation. You will be charged for the services specified in the booking.
The Technician you select has agreed to provide a service or repair for you (using us as an intermediary), and you will be responsible for payment directly to the Technician if you select the pay on pick up option; any price indication (by way of quote or estimate) is supplied by the Technician and is merely communicated to the Customer by Repair Bull; and any deviation from a price indication is a matter for the Customer and the Technician to resolve between themselves.
Repair Bull is not liable for any transactions or disagreements between you and Technicians.
Repair Bull makes no representations on its abilities or knowledge in the servicing or repair of motor vehicles. We only function as a liaison between you and the Technician.
Repair Bull works as a mediator between the Customer and the Technician; the Customer and the Technician enter into a contract for the performance of any repair work.
Limitation of Liability
Repair Bull is not a party to any such arrangement between you and a Technician and is not liable for either party. Apart from facilitating the booking, Repair Bull does not provide vehicle service or repairs and is not responsible for the Technician’s representations, the quality of the vehicle service or repairs provided to you by a Technician, or any warranties offered by the Technician or which you are entitled to under Australian Consumer Laws.
Repair Bull makes no representations or warranties as to the nature or quality of the service or repairs supplied to you by a Technician.
To the extent that you authorize a Technician to use, operate, repair, service, or otherwise take possession of your motor vehicle, you release and discharge Repair Bull from and indemnify Repair Bull against any loss or liability of any kind that Repair Bull may suffer or incur as a result of the Technician’s negligence or the Technician’s acts or omissions.
Repair Bull shall not be liable for any direct, indirect, incidental, or consequential damages or losses resulting from:
- service or repair work performed by a Technician that is deficient;
- Damage to (or loss of) your property, physical injury, or death caused by a Technician’s products and services, including, but not limited to, services done on your motor vehicle or the Technician’s use and operation of that motor vehicle;
- misrepresentative or dishonest behavior on the part of a Technician in its interactions with you;
- the Technician’s failure to comply with any law, including Australian Consumer Laws, product safety laws, and workplace health and safety laws, and the resulting damages or losses, which may include, but are not limited to, damages for lost profits and business disruption.
Terms of Payments
Repair Bull has the right to change the payment options (payment methods) accessible at any moment. We have the right to not accept any forms of payment. By entering a payment method, you agree to the following:
- certify that you are allowed to use the payment method and that the information you give is true and correct;
- permit us to debit the payment method for all monies due to us (including GST and any other applicable taxes) in connection with the products you buy.
You authorize us to conduct whatever authentication checks we deem necessary regarding your payment method and your right to pay using that method, and if we suspect that any order is fraudulent or involves stolen identity or payment information, we reserve the right to involve any law enforcement or credit agencies we deem necessary.
Where payment is made using an available payment method, you must comply with the terms and conditions of the payment method’s supplier. After a relevant provider makes a payment to us, any questions or issues regarding payment terms, interest (if applicable), or other items should be directed to your chosen provider.
Please keep in mind that, except as required by law, the Technician, not Repair Bull, is:
- the service’s seller, technician, and/or provider
- when the contracted service is completed, the party who enters into a contract with you; and
- exclusively accountable for providing the Booking Service to you and for the Service itself.
Repair Bull is never a partner or joint venturer with the Technician.
Repair Bull collects prepayments on behalf of the Technician who will actually supply the items or services indicated in the booking.
Repair Bull is not the supplier of the services listed and bears no liability for the work completed.
Repair Bull makes no claim or promise on the quality of any services rendered by a Technician.
Repair Bull is not liable to you for items or services advertised in a Booking, except to the extent required by law.
If you cancel and are unable to reschedule, your money will be refunded minus a $0 cancellation charge (which covers administration, data and merchant fees). The refund will be made using the same method of payment as was used to make the transaction. You acknowledge that the cancellation charge is a reasonable approximation of the actual costs incurred by us as a result of your cancellation.
After your service is complete, you will be invited to provide a review of your interaction with the Technician. All reviews must correspond our Community Guidelines.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Repair Bull and its Technicians, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Repair Bull and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Repair Bull.
You agree to indemnify, defend and hold harmless Repair Bull, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Repair Bull shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
These terms and conditions and the transactions contemplated hereby shall be governed by, and construed and interpreted in accordance with, the laws of Australia. Any action seeking legal or equitable relief arising out of or relating to these Terms will be brought only in the courts of Australia.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Repair Bull. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Repair Bull.
If you have questions or comments about this Terms and Conditions, please contact us at:
Repair Bull PTY LTD
13/8 Hopper Ave